If you host your emails in our server, you may experience email lost or losts of spams problem. Please take following actions to change your spam filter settings.
1) Login to web mail http://mail.iahec.com/ as your email username (xxxx@bahec.org) and password.
2) Click "Junk-Email" folder in the left side. You can see all the emails that treated as spams.

3) The default spam filter will add "Spam-Low" or "Spam-Medium" to the subject line and move hign probability of spam email to the Junk-Mail folder. You can click "Settings > My Spam Filtering" to change the settings.

4) You can click "Override spam settings for this account" and go to "Actions" tab. You can change the actions for different spams.

5) You can also go to "Trusted Sender" if you think the email is not spam but it is treated as spam by our system.
